At Luxe Beaute Lounge, we want you to be completely satisfied with your purchase. Due to the personal-care nature of our products, all sales are final.
We do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item. We will review your request and, when applicable, provide a replacement or other appropriate resolution.
Items must not be used or opened when reporting a product issue, unless the product arrived damaged or defective.
Luxe Beaute Lounge reserves the right to determine eligibility for a replacement or refund based on the circumstances of the order.
Our products are handcrafted using a variety of oils, butters, scrubs, botanicals, fragrances, and other cosmetic ingredients. Because ingredients vary by product, customers should carefully review the complete ingredient list before purchasing or using any product.
If you have known allergies, sensitivities, or skin conditions, please do not use a product containing an ingredient you may react to. If you are unsure whether a product is suitable for you, please consult a qualified healthcare professional before use.
Luxe Beaute Lounge is not responsible for allergic reactions or sensitivities resulting from the use of our products. Please discontinue use immediately if irritation or an allergic reaction occurs and seek medical attention if needed.
What is your return policy?
All sales are final. Returns or exchanges are only accepted for items that arrive damaged, defective, or incorrect. Please contact us within 7 days of delivery.
How long does shipping take?
Orders are processed and shipped within 3–5 business days. Shipping times may vary depending on the destination.
How can I contact Luxe Beaute Lounge?
You can contact us through the contact information provided on our website.
Are your products handmade?
Yes. Our products are carefully handcrafted with attention to quality, luxury, and self-care.
Can I change or cancel my order?
Please contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may not be possible.
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